Announcements | eBay Global Shipping

Announcements

UPS price reduction for US, UK and DE lanes effective August 20th, 2024 Posted

Dear Seller,

We are glad to inform you that UPS is reducing their rates of first 5 kg weight slabs to US, UK and DE lanes for EGS users. In USA and DE, the reduction is closer to approximately 24% whereas in UK the prices are being reduced by 29% approximately. 

Below is the summary of price revision:

   

US

UK

Germany

Min Weight

Max Weight

Old

New

Change

Old

New

Change

Old

New

Change

0

500

1507

1404

7%

1258

1029

18%

1144

1071

6%

501

1000

1897

1619

15%

1541

1151

25%

1467

1171

20%

1001

1500

2287

1832

20%

1777

1292

27%

1693

1292

24%

1501

2000

2675

2028

24%

2013

1424

29%

1917

1424

26%

2001

2500

3067

2205

28%

2163

1582

27%

2060

1582

23%

2501

3000

3374

2384

29%

2353

1648

30%

2241

1648

26%

3001

3500

3655

2563

30%

2545

1721

32%

2424

1714

29%

3501

4000

3936

2755

30%

2737

1836

33%

2606

1819

30%

4001

4500

4217

3019

28%

2928

1955

33%

2789

1951

30%

4501

5000

4488

3283

27%

2991

2064

31%

2849

2044

28%

 

This price reduction is going to be effective from August 20th, 2024. The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/UPS_Services_TnC in the eBay Global shipping site. 

In case of any further queries, kindly contact eBay Global Shipping Team.

 

Thanks & Regards

ebay Global Shipping Team 

 

FedEx Service Flash Posted

Tropical Storm Debby – U.S.

 

Tropical Storm Debby is causing hazardous conditions across portions of the Southeastern United States.Potential delays and disruptions can be expected for inbound and outbound shipments in the affected region.

Billing upload & Notification 31st July 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st JULY  \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Lexship price revision for UK lane effective August 5th, 2024 Posted

Dear Seller,

This is to keep you informed regarding the price revision by Lexship for their services to UK lane effective August 5th. 2024. Below is the summary of price revision:

  • We are glad to inform that under the revised pricing, UK lane under ship+ service has seen an approx. 47% price decrease.

  • While ShipD rates of higher weight slabs are unchanged, the rates for weight slabs between 500 gm to 4000 gm have increased by approx. 31%.

Kindly find the summary of few of the weight slabs. The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/Lex_Services_Tnc in the eBay Global shipping site. 

ShipD

Ship+

Weight Slab

Old Price

New Price

Price Increase

Weight Slab

Old Price

New Price

Price Decrease

250

410

410

0%

50

329

329

0%

500

410

466

14%

100

391

339

13%

1000

510

610

20%

250

580

410

29%

2500

796

1219

53%

500

844

562

33%

4000

1475

1643

11%

1000

1830

869

53%

5000

2068

2068

0%

1500

2816

1145

59%

10000

5036

5036

0%

2000

3802

1452

62%

20000

10972

10972

0%

 

 

 

 


 

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

Billing upload & Notification 15th July 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th JULY  \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Billing upload & Notification 30th June 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 30th june  \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Billing upload & Notification 15th june 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th june  \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Delay in EGS billing of Fedex shipments booked post April 10th Posted

Dear Seller,

This is to keep you informed that due to few technical issues at Fedex end, the EGS billing for Fedex shipments that are booked after April 10th has been delayed till further notice. Once the billing is resumed again, to limit the impact, the billing amount for the past shipments will be spread across 2 to 3 billing cycles.

While we are coordinating with carrier to resolve the same on expedited basis, request you to keep a note of this and we will keep you updated in further progress of the issue. Regret any inconvenience this may cause.

Thanks & Regards

eBay Global Shipping team”

Billing upload & Notification 15th MAY 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of MAY’24 15th  \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

UPS Express Saver Fine Jewelry service price revision effective April 1st, 2024 Posted

This is to inform you that as part of annual price revision, UPS has modified its pricing for their Fine Jewelry service. The new prices are going to be effective on EGS platform from April 1, 2024.

Kindly find a brief summary of changes below for your convenience:

  • Post changes, the staring prices to US is going to be increased from existing INR 1920 to INR 2726.

  • France and Germany were added as additional serviceable lanes for EGS users to avail UPS services.

  • UPS has given complete waiver on

    • Duty forwarding/Disbursement charges (~ INR 917 per shipment) which is applicable for shipments greater than USD 800.

    • Residential Area surcharges (~INR 214 per shipment) which are applicable for all B2C/C2C shipments.

    • Address Correction charges (~INR 648-2261 per shipment)

    • Jewelry clearance through Express Mode (INR 500 per shipment).

  • These waivers will help Fine Jewelry sellers further to use UPS solution smoothly and enable to them to clear and re-route the shipments in case of non-delivery at free of cost.

 

 

 

USA

UK

Australia

Germany

France

Min Weight

Max Weight

Existing

Proposed

% Increase

Existing

Proposed

% Increase

Existing

Proposed

% Increase

Existing

Proposed

Existing

Proposed

0

500

1920

2726

42%

1153

1796

56%

2346

2213

-6%

 None

1637

None 

1901

501

1000

2313

5452

136%

1396

3591

157%

2790

4426

59%

 None

3274

None 

3803

 

Detailed price list will be available shortly on https://www.ebayglobalshipping.com/tnc/UPS_Services_TnC in the eBay Global shipping site.

In case of any further queries, kindly contact eBay Global Shipping Team.

Regards

Team eBay Global Shipping

Billing upload & Notification 31ST March 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of March’24 31ST  Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Billing upload & Notification 15TH March 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of March’24 15th  Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

“Shipment Cancellation” process Change On EGS Posted

Dear Sellers,

We would like to inform you that, effective 15 March 2024, the “Shipment Cancellation” process
on eBay Global Shipping (“EGS”) will change. At present, the seller can mark the shipment
cancelled when he/she clicks on the cancellation button, irrespective of the status of the
shipment on the logistic services providers ("LSP”) website.


As per the new process, once a seller opts to cancel a shipment, the status of shipment will
change to “Cancellation Initiated”. If there is no movement of the shipment for 5 working days
from the date of booking or if the AWB has become void, the shipment will be marked as
“Cancelled”. Kindly note in case if you are a prepaid seller, the wallet balance deducted during
the shipment booking will also be refunded to you once the status has been changed to
“Cancelled”.


Please remember that the shipments that are cancelled should not be handed over to LSPs for
shipment. This will be classified as a process violation and might lead to suspension of your
EGS account. For more details, please visit: https://www.ebayglobalshipping.com/how-
to/cancel-shipment-process-flow.

Thanks Regards
eBay Global Shipping Team

Lexship USA Ship+ / ShipD - Temporary Restriction on FDA Regulated Products Posted

Dear Seller,


This is to keep you informed that there is a temporary restriction on FDA regulated
products for USA Ship + and USA Ship D services. It is observed that some sellers are sending
these regulated items. It is resulting in poor seller experience as the shipments have to be
converted to postal service or RTO, which incurs additional costs and extended transit.
Hence requesting you to avoid shipping such products via their USA services. Kindly find
a few of the categories that are not accepted currently for USA.


1. Foods products
2. Herbal
3. Pharma / Drugs / Dental products
4. Medical devices
5. Cosmetics (shampoos, body wash, face creams etc)

These restrictions are temporary, as LEXSHIP is working on a solution for the same. We will
update you with a further notification soon.

Thanks & Regards
eBay Global Shipping Team

Billing upload & Notification 15TH February 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of February’24 15th  \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-3 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Lexship price revision effective February 18th, 2024 Posted

We are glad to inform you that LEXSHIP has expanded their Standard Shipping solution “Ship Direct” to 226 lanes. The serviceability of the solution starts from 250 gm with a committed delivery timeline of 8 to 10 working days and a liability coverage of 100 USD. 

Also, as part of the annual price revision, LEXSHIP has revised prices which will be effective from 18th February 2024. To understand the impact, we’re providing a summary of the rate increase below: 

  • In Ship Direct service, 
    • There is no price change in UK across all the weight slabs.
    • For USA, 
      • There is a price increase among weight slabs from 3 kg to 11 kg by 5% on average.
      • For weight slabs greater than 11kg, they have decreased their pricing by approximately 57% on average.
  • Coming to their LEXSHIP Ship+ prices, 
    • There is no price change in UK, France, Italy and Spain for weight slabs less than 500 gm.
    • In the remaining weight slabs of these countries and other countries, they have increased their pricing by an average of 6% barring few slabs in certain lanes.

To understand exact impact we suggest you to check detailed price list which will be available shortly on https://www.ebayglobalshipping.com/tnc/Lex_Services_Tnc in the eBay Global shipping site. 

In case of any further queries, kindly contact eBay Global Shipping Team.

Regards

Team eBay Global Shipping

Freight reduction by Fedex effective February 10th, 2024 Posted

We are glad to inform you that as part of the annual price revision Fedex has proposed a price reduction for EGS users in F (UK & EU) and G (US) zones.

However, we observed a price increase in other zones (AU, CA, e.t.c.). The revised prices will be effective from 10th February 2024. To understand the impact, we’re providing a summary of the rate increase below.:

  • For weight slabs < 10kg, we have observed a price decrease of 2.3% in US lane and EU lanes.

  • For weight slabs > 10kg, we have observed a price decrease of ~37% in US lane and ~62% in EU lane.

  • However, in zones other than F and G, the price is going to be increased by an average of ~96%. The higher price increase in these zones is because this pricing was mostly unchanged since 2021.

  • In addition to the price reduction, Fedex has also proposed a discount on surcharges.

    • The Tier 1 surcharges are reduced from existing ~INR 280 to ~ INR 60

    • The Tier 2 surcharges are reduced from existing ~INR 750 to ~ INR 330

    • The Tier 3 surcharges are reduced from existing ~INR 1070 to ~INR 430

    • Additional Handling Surcharges are discounted from ~INR 2370 to ~ INR 1185

  • Fedex is also providing same rates to Fedex packaging which is there on customer own packaging.

 

 

 

Existing prices

New Prices

% Change

Min Weight

Max Weight

Zone F (UK &EU)

Zone G (US lane)

Zone E (AU lane)

Zone F (UK &EU)

Zone G (US lane)

Zone E (AU lane)

Major EU lanes

Zone G (US lane)

Zone E (AU lane)

0

0.5

1007

1138

998

984

1112

1525

-2.3%

-2.3%

52.9%

0.5

1

1149

1312

1075

1123

1280

1555

-2.2%

-2.4%

44.7%

2.0

2.5

1618

1833

1650

1581

1790

2399

-2.3%

-2.3%

45.4%

4.5

5

2103

2994

2188

2054

2925

3099

-2.3%

-2.3%

41.6%

9.5

10

3530

5379

2464

3446

5056

4898

-2.4%

-6.0%

98.8%

19.5

20

13752

13936

4628

4613

8231

8508

-66.5%

-40.9%

83.9%

29.5

30

19919

20556

7201

7449

13411

14147

-62.6%

-34.8%

96.5%

49.5

50

31190

33659

12148

12369

21203

23284

-60.3%

-37.0%

91.7%

 

Detailed price list will be available shortly on. https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC in the eBay Global shipping site.

 

In case of any further queries, kindly contact eBay Global Shipping Team. Regards

Team eBay Global Shipping

Billing upload & Notification 31th Jan 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of January’24 31st \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 4-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Tracking issues regarding LEXSHIP shipments picked between 14th and 21st Jan Posted

Dear Sellers,

 

This is to inform you that we have observed an issue with respect to tracking updates of LEXSHIP shipments on ebay. Due to this few of LEXSHIP shipments were being marked as “Delivered” when in actual the shipments were delivered only to LEXSHIP India Hub. We believe the impact should be limited to shipments that are picked up between Jan 14th and Jan 21st.

 

To benefit eBay users, this issue has been subsequently resolved and the said update rolled back.

This will help all the shipments that will be booked in future. However, for the shipments that have been impacted till now, we suggest you follow below steps:

  1. Please monitor the tracking updates visible to your buyers against the orders that are fulfilled by LEXSHIP shipments.
  2. Please cross check the same with the tracking updates available on LEXSHIP website.
  3. In case there is mismatch, kindly update your buyer proactively regarding the difference to reduce any INR issues that might arise.
  4. In case if INR issue is already raised, kindly communicate the buyer regarding the issue and resolve the same to avoid CCWSR.

 

In case of any queries kindly contact your Account Manager or ebay global shipping team.

Thanks & Regards

eBay Global Shipping team

Freight reduction by DHL effective February 1st, 2024 Posted

We are glad to inform you that as part of the annual price revision DHL has proposed a price reduction for EGS users. The revised prices will be effective from 1st February 2024.

  • At an overall level we have observed a price decrease of 8% in US lane and 11% in major EU lanes.

  • In addition to the price reduction, DHL has also proposed a discount on Shipment preparation charges (which were applicable in case the invoice value is greater than INR 25000) from existing ~INR 2600 to ~INR 600.

  • Remote Area Delivery surcharges to US are also decreased to ~INR 400.

To understand the impact, we’re providing a summary of the rate increase below.

1-1

Detailed price list will be available shortly on https://www.ebayglobalshipping.com/tnc/DHL_Services_TnC in the eBay Global shipping site.

In case of any further queries, kindly contact eBay Global Shipping Team.

Regards

Team eBay Global Shipping

Billing upload & Notification 15th January 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of January’24 15th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 4-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Freight revision in few slabs of SRX Premium USA service effective February 1st, 2023 Posted

This is to inform you that effective 1st February 2023, the pricing of first six slabs (0 to 300 gm) of Shiprocket X (SRX) Premium service to US is being revised by 3% upwards. The average price increase due to this will be INR 13. Kindly find the updated prices mentioned below.

table1-1

 

Kindly note that this change is only limited to US lane and that too for the first six slabs of SRX Premium service. Pricing for all the remaining weight slabs, countries and services of SRX will remain unchanged.

Price list will also be shortly available on https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC in the eBay Global shipping site.

In case of any further queries, kindly contact eBay Global Shipping Team.

Regards

Team eBay Global Shipping

Launch of Fashion Jewelry solution by DHL Express Posted

Dear Sellers,

We are pleased to inform you that DHL is now accepting the fashion jewelry products from EGS users. All the products with HSN codes that are staring with “7117” can now be sent through DHL Express service on EGS. As now, the jewelry products with HSN codes starting with “7113” are not allowed through the service.

The data points which are required (mentioned below) for the customs clearance of these shipments are being fulfilled in the backend through system integration and is being shared with DHL. No further data or additional documentation needs to be provided by sellers during shipment booking or shipment handover.

img-1

The rates and SLAs applicable for these shipments will be same as the prices available against “DHL Express Priority” service present on EGS platform. You can refer to the pricing summary at https://www.ebayglobalshipping.com/tnc/DHL_Services_TnC. There will not be any additional charges for customs clearance as the shipments will be cleared through CSB V route.

Kindly note that exporter will remain responsible for compliance which will include but not be restricted to ensuring that quantity and items are in line with the invoice. In case of any further queries kindly reach out to K.Jadhav@dhl.com from DHL team or ebay Global Shipping team.

Regards,

Team ebay global shipping

Freight revision by UPS effective January 1st, 2024 Posted

This is to inform you that as part of annual price revision UPS has proposed a price revision effective 1st January2024. This is applicable to their “Express Saver” shipping service. To understand the impact, we’re providing a summary of the rate increase below.

  • Overall base freight increased by 7% to USA, UK, DE and other EU locations being served by UPS.

  • While base freights are increased, UPS is providing EGS users with the waiver on their surcharges like:

    • 100% waiver on Remote Area Surcharge, Extended Area Surcharge – Delivery, Delivery Area Surcharge - Delivery (US only)

    • 100% waiver on Address Correction charges

    • 100% waiver on Duty/Tax Forwarding Surcharges and Delivered Duty Paid, V.A.T Unpaid (DDP) Surcharges

    • High value cargo Export customs clearance charge is fixed at INR 1100 per shipment

    • 100% waiver on Residential Delivery Surcharge which were incurring on 65% of UPS shipments

For example, if your shipment was destined to USA, for a shipment that weights 1000 gm, the base freight at present is coming to INR 1773. However, if incurred a residential delivery area surcharge total freight would be coming to ~ INR 2063.Going forward combined with the waiver of surcharges and price increase, the total price would be ~ INR 1897 (7% over 1773) which is lesser than earlier price by ~8%

Detailed price list will be available shortly on https://www.ebayglobalshipping.com/tnc/UPS_Services_TnC in the eBay Global shipping site.

In case of any further queries, kindly contact eBay Global Shipping Team.

Regards

Team eBay Global Shipping

Holiday Notification Posted
Dear Seller,
 
Please note we are on leave on 25th December and 1st January on the account of Christmas and New Year. Please expect a delay in revert.
 
Wish you a Merry Christmas and Happy New Year.
 
Thanks for choosing eBay Global Shipping
Important Notification Posted
Dear Sellers,

Due to political unrest in Jaipur and some parts of the Rajasthan region.
 
Protest and Bandh have been called by the localities in Rajasthan due to which we will see an impact in pickups.
 
Billing upload & Notification 30th November 2023 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of November 30th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 4-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Billing upload & Notification 15th November 2023 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of November 15th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 4-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Billing upload & Notification 31ST OCTOBER'23 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of October 31ST Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 4-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

SRX Economy solution Posted

Launch of Shiprocket X “SRX Economy” service for eGS users


 

Dear Sellers,

We are pleased to inform you that effective October 26th, Shiprocket X is providing a new postal solution – “SRX Economy” to eGS users.

  • The committed delivery timelines of the service is 12 to 15 working days

  • Fully trackable service catering to 47 countries including major EU lanes, UK, Australia and Canada

  • Default liability coverage up to 20 USD or 50% of the invoice value whichever is lower.

  • The average starting price of the service is INR 391 for the starting weight slab of 50 gm.

  • Serving shipments weighing up to 2 kg. Maximum of Volumetric weight or actual weight will be considered for freight calculation.

Along with this, the existing service of Shiprocket X – “SRX Premium Plus” which is live in USA is also expanded to UK and major lanes. The starting rate of the service to UK is INR 582 for 500 gm weight slab.

Detailed price list is available at https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC. In case of any further queries, kindly contact eBay Global Shipping Team.


 

Regards,

Team ebay global shipping

Billing upload & Notification 15TH OCTOBER'23 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of October 15th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 1-2 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Update on wire transfer entry of EGS Billing of September’23 Posted

Dear Sellers,       

Greetings from eBay Global Shipping team!

To keep you informed, the billing of the September 15th cycle was deducted on September 28. Wire transfer entries were posted, but due to a technical error, they weren't credited to your account. Our product team is working on that and will resolve this issue as soon as possible.

Regret for the inconvenience caused. In case of any further queries, kindly contact eBay Global Shipping team.

Regards,

eBay Global Shipping Team

Update on EGS Billing of September’23 Posted

Dear Sellers,       

Greetings from eBay Global Shipping team!

To keep you informed, the billing of the September 15th cycle has been delayed due to of technical issue. However, to keep the before mentioned cycles intact, debit will occur in this week. Also, kindly note that, we are skipping the 30th September cycle & the amount will be distributed across 15th October and 31st October cycles. We have uploaded the EGS invoice of September’23 15th cycle so that you can plan your funds accordingly.

 

“Wire Transfer” for prepaid sellers will also be scheduled in line with these timelines. Request you to manage your funds accordingly.

 

Regret for the inconvenience caused. In case of any further queries, kindly contact eBay Global Shipping team.

 

Regards,

eBay Global Shipping Team

Freight revision by Shiprocket X effective October 1 st , 2023 Posted

This is to inform you, effective 1 st October 2023, Shiprocket X freight charges are being revised upwards and for few slabs, downwards. This is applicable to both “SRX Premium” and “SRX Premium Plus” service to US lane. To understand the impact, we’re providing a summary of the rate increase below for few weigh slabs across the services. While we have tried to summarize the rate increase, the actual change in the rate depends on the weight and zone.

    SRX Premium SRX Premium Plus
Min Weight Max Weight US effective June 16th' 2023 US effective Oct 1st' 2023 Price Increase in INR US effective Sep 7th, 2023 US effective Oct 1st' 2023 Price Increase in INR
0 50 276 299 23 987 1046 59
50 100 307 335 28 987 1046 59
200 250 458 512 54 987 1046 59
350 400 590 721 131 987 1046 59
450 500 818 876 57 987 1046 59
900 1000 1229 1249 20 1400 1484 84
1400 1500 1565 1600 35 1789 1896 107
1900 2000 2016 2039 23 2175 2306 131
2400 2500 2722 2562 -160 2608 2764 156
2900 3000 3192 3064 -127 2996 3176 180

Detailed price list is available on https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC in the eBay Global shipping site.

In case of any further queries, kindly contact eBay Global Shipping Team.

Regards

Team eBay Global Shipping

Discontinuity of Aramex ETP service effective October 1 st Posted

Dear Sellers,


Please be noted that effective October 1 st , postal service being provided by Aramex (ETP/EPP) are being
discontinued on eGS except for Canada and Australia. For Canada and Australia, the services will still be
available.


In the absence of Aramex ETP/EPP service, to continue serviceability we recommend you use end-end trackable
solutions like EPX/GPX/PPX being offered by Aramex or any other end-end trackable solution being provided by
alternate logistics partners on eGS.


In case of any further queries, kindly contact your eBay Account Manager or eBay Global Shipping team.


Regards,
Team ebay global shipping

Billing upload & Notification 15th September 2023. Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15TH September’23 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Launch of Shiprocket X Premium Plus service in US and Premium service in UK Posted

Dear Sellers,

We are pleased to inform you that Shiprocket X is providing a new solution – “SRX Premium Plus” to eGS users. Initially, this service will be available to only USA. 

  • The committed delivery timelines of the service is 8 to 9 working days
  • The starting prices of the service is INR 987 only for the starting weight slab of 500 gm 
  • Under this service only “Actual Weight” will be considered for freight calculation. Volumetric weight will not be considered.
  • The liability coverage being provided by service is INR 5,000 or 100% of invoice value whichever is lower
  • Service is end-end trackable.

Along with this, the existing service of Shiprocket X – “SRX Premium” which is live in USA is also expanded to UK lane. The starting rate of the service to UK is only INR 328 for 50 gm weight slab.

Detailed price list is available at https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC. In case of any further queries, kindly contact eBay Global Shipping Team.

 

Regards, 

Team ebay global shipping

 

Billing upload & Notification 31ST August 2023 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of August 31ST Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight,

kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team.

Launch of LEXSHIP Ship Direct service on eGS Posted

Dear Sellers,

We are pleased to inform you that effective 28th August, LEXHIP is providing a new solution – “Ship Direct” to eGS users. Initially, this service will be available to UK and few major EU lanes. 

  • The committed delivery timelines of the service to UK is 8 to 10 working days and for EU lanes it is 10 to 12 working days.
  • The starting prices of the service to UK is INR 410 only for the starting weight slab of 500 gm making it the most economical service on the platform to UK till weight slabs of 3 KG.
  • The liability coverage being provided by service is 70 USD or invoice value whichever is lower. Liability is limited to loss of shipment
  • Maximum of Volumetric Weight and Actual Weight will be considered for freight calculation.
  • Service is end-end trackable.

Detailed price list is available at https://www.ebayglobalshipping.com/tnc/Lex_Services_Tnc. In case of any further queries, kindly contact eBay Global Shipping Team.

 

Regards, 

Team ebay global shipping

Billing upload & Notification 15th Aug, 2023 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of August 15th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Holiday Notification Posted

Dear Sellers,

Please note 15th Aug as Independence Day and 16th Aug as Parsi New Year will be a holiday. Kindly expect a delay in revert.

Apologies for the inconvenience caused. Stay Safe ! Stay Healthy !

Wishing you all a very Happy Independence Day.

 

Regards,

Team eBay Global Shipping.

 

Emergency Situation Surcharge removal by Fedex effective August 5th Posted

Dear Sellers,

We are glad to inform you that effective August 5th, the peak surcharges (Emergency Situation Surcharge)
applicable on your Fedex freight charges are being waived off by FedEx for eGS users.

Post waiver, there will be a positive impact on the total Frieght cost by approximately 8% across major lanes like
US and EU. The starting price of USA for 500 gm weight slab will decrease from 1211 INR to 1138 INR and for
major EU lanes like UK it will decrease from1080 INR to 1007 INR.

Detailed price list is available at https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC. In case of any
further queries, kindly contact eBay Global Shipping Team.

Regards,

Team ebay global shipping

Emergency Situation Surcharge removal by Fedex effective August 5th Posted

Dear Sellers,

We are glad to inform you that effective August 5th, the peak surcharges (Emergency Situation Surcharge)
applicable on your Fedex freight charges are being waived off by FedEx for eGS users.

Post waiver, there will be a positive impact on the total Frieght cost by approximately 8% across major lanes like
US and EU. The starting price of USA for 500 gm weight slab will decrease from 1211 INR to 1138 INR and for
major EU lanes like UK it will decrease from1080 INR to 1007 INR.

Detailed price list is available at https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC. In case of any
further queries, kindly contact eBay Global Shipping Team.

Regards,

Team ebay global shipping

Billing upload & Notification 30th July, 2023 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of July 30th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Billing details for 15th July, 2023 billing cycle. Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of July 15th Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-5 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, kindly raise Shipment Invoice dispute on Resolution Center.

 

Regards,

eBay Global Shipping Team

Freight revision by FedEx effective July 9th, 2023 Posted

This mail is to inform you, effective 9th July 2023, FedEx has proposed to revise its freight charges upwards for Zones F & G. To understand the impact, we’re providing a summary of the rate increase below. While we have tried to summarize the rate increase, the actual change in the rate depends on the weight and zone.

Freight revision

 

 

 

 

 

 

 

 

Post price increase, for weight slabs less than 10 kg, Fedex will still remain economic alternative among express carriers. The updated starting freights (Including fuel & Peak surcharges) for USA is INR 1211 and for UK it is INR 1080. Detailed price list will be available shortly on https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC in the eBay Global shipping site.

To summarize this will affect all the shipments less than 10kg and for all countries falling in Zones F & G. Countries falling in Zone G are USA, Mexico and countries falling in F are UK, Germany, Spain, etc.

In case of any further queries, kindly contact eBay Global Shipping Team.


Regards

Team eBay Global Shipping

Freight Revision of Aramex GPX service effective July 1st Posted

Dear Sellers,


Please be informed that effective July 1 st , the pricing of Aramex GPX services for starting weigh slabs till 500 gm is going to be revised upwards by 5%. Post increase, the starting rates of the service will be INR 286 for 50 gm weight slab which remains very competitive for the lane. Below is a brief of Aramex GPX pricing available to eGS users for few starting weight slabs.

Max Weight Existing Prices Revised Prices % Change
50 272 286 5.00%
100 300 316 5.00%
150 337 355 5.00%
200 351 370 5.00%
250 362 381 5.00%
500 426 448 5.00%
1000 536 536 0.00%
2500 800 800 0.00%
5000 1220 1220 0.00%
10000 2432 2432 0.00%

 

Detailed price list is available at https://www.ebayglobalshipping.com/tnc/aramex_Services_TnC. In case of any further queries, kindly contact eBay Global Shipping Team.

Regards,
Team ebay global shipping

Discontinuity of LEXSHIP SHIP service effective July 1st Posted

Dear Sellers,


Pease be noted that effective July 1 st , the origin tracking service of LEXSHIP SHIP is being discontinued on eGS.

It has been observed that INR rate is relatively higher for partially / origin tracking services which in turn is expected to impact your shipping metrics, listing visibility and order conversions. Hence to prevent the same SHIP service is being temporarily discontinued on eGS platform.

In the absence of Ship service, to continue serviceability we recommend you use end-end trackable solution Ship+ being offered by LEXSHIP or any other end-end trackable solution being provided by alternate logistics partners on eGS.

In case of any further queries, kindly contact your eBay Account Manager or eBay Global Shipping team

Regards,

Team ebay global shipping

Reduction in “Shiprocket X” Premium rates to USA lane effective 16th June 2023 Posted

Dear Sellers,

We are pleased to inform you that effective 16th June 2023, SRX premium rates to USA lanes have been reduced further by 5% in 0 to 500 gm weight slabs. As a result, the starting price for USA lane under SRX premium service will be only INR 276 for 50 gm weight slab. Below is a brief of Shiprocket X USA pricing available to eGS users for few starting weight slabs.

 

Weight in Grams

Rates effective Nov 3rd' 2022

Rates effective June 16th' 2023

50

291

276

100

323

307

150

371

353

200

410

390

250

482

458

 

For the detailed price list, click on https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC on the eBay Global shipping site.

In case of any further queries, kindly contact your eBay Account Manager or eBay Global Shipping team

 

Regards,

Team ebay global shipping

Launch of Aramex GPX service to UK lane and reduction of EPX rates in DE & US lanes Posted

Dear Sellers,

Greetings from eBay Global Shipping Team!

As you are aware, effective April 18th, Aramex has launched a new service “Aramex GPX” for UK lane. We are glad to inform you that effective May 4th, they have revised their UK GPX rates further downwards for eGS users. To keep you prompted, in similar lines, they have revised their EPX rates downwards for USA and Germany lanes in previous months.

  • Effective May 4th, 2023, the starting price for UK lane under GPX service is INR 272 for 50 gm weight slab and INR 536 for 1000 gm weight slab.

  • Effective April 14th, 2023, the starting price for Germany lane under EPX service is INR 417 for 50 gm weight slab and INR 743 for 1000 gm weight slab.

  • Effective Feb 15th, 2023, the starting price for USA lane under EPX service is INR 400 for 50 gm weight slab and INR 1285 for 1000 gm weight slab.

The SLAs of GPX and EPX services are as follow:

  • Delivery timelines – 8 to 10 working days (for EU lanes); 10 to 15 working days (for USA lanes)

  • The freight will be charged as per physical / dead weight. (Volumetric weight will not be considered)

  • Minimum lability coverage – 100 USD or invoice value whichever is lower

  • End-End fully trackable solution

  • Onboarding time of carrier – 48 working hours


Detailed price list is available at https://www.ebayglobalshipping.com/tnc/aramex_Services_TnC. In case of any further queries, kindly contact eBay Global Shipping Team.

 

Regards

Team eBay Global Shipping