Announcements | eBay Global Shipping

Announcements

Temporary suspension of Shiprocket X premium pro services on EGS Posted

Dear Sellers,

 

Please be informed that Shiprocket X has temporarily suspended its Premium Pro services to US. However, kindly note that we are working with the logistics partner to make the services live again.

 

Regret the inconvenience and appreciate your understanding. Thanks for using eBay Global Shipping.

 

Thanks & Regards

eBay Global Shipping team

Activation of DHL Express DDP services to USA Posted

Dear Seller,

 

We are pleased to inform you that, along with FedEx, and Shiprocket X, DHL services are resumed again on eBay Global Shipping (“EGS”) under DDP mode. Kindly note that in case of DHL, while we are displaying tentative duty amount and duty enablement fees during the shipment booking process, the actual charges incurred at the destination will be billed to you directly as part of EGS billing process.

 

We are also working closely with other carriers – Aramex & UPS to activate similar services on priority basis.

 

Kindly reach out to your respective Account Managers or eBay Global shipping team in case of further queries.

 

Thanks & Regards

eBay Global Shipping team

Activation of Shiprocket X DDP services to USA Posted

Dear Seller,

 

We are pleased to inform you that, along with FedEx, the Shiprocket X services – Premium & Premium Pro are resumed again on eBay Global Shipping (“EGS”) under DDP mode. Kindly note that in case of SRX, while we are displaying tentative duty amount during the shipment booking process, the actual duty charges incurred at the destination will be billed to you directly as part of EGS billing process.

 

We are also working closely with other carriers – DHL, Aramex & UPS to activate similar services on urgent basis.

 

Kindly reach out to your respective Account Managers or eBay Global shipping team in case of further queries.

 

Thanks & Regards

eBay Global Shipping team

Billing upload 15th Aug 2025 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th Aug 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 1st Sept 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

DDP enablement to USA in light of Duty-De-Minimis changes Posted

Dear Seller,

 

On the eBay Global Shipping (“EGS”) platform, please note that DDU services to the US will not be available for any carrier. We are working urgently to activate DDP services to the US across all carriers. At this point, FedEx Express DDP services to the US will be available on EGS.

 

Kindly note that in case of FedEx, while we are displaying tentative duty amount during the shipment booking process, the actual duty charges incurred at the destination will be billed to you directly as part of EGS billing process.

 

Kindly reach out to your respective Account Managers or eBay Global shipping team in case of further queries.

 

Thanks & Regards

eBay Global Shipping team

 

Delivered Duty Paid (DDP) Incoterm Update Posted

Dear Seller,

Kindly note that all the shipments booked via eBay Global Shipping platform to the USA might be incurring duty charges as per recent tariff policy changes and duty de minimis removal by USA. Hence, applicable duties will be billed back to you based on actual charges incurred.

 

Thanks for choosing eBay Global Shipping.

Holiday on 27th Aug25 . Posted

Dear Seller,

Please note we are on leave on 27th August on the account of Ganesh Chaturthi . Please expect a delay in revert.

Wish you Happy Ganesh Chaturthi

 

Thanks for choosing eBay Global Shipping.

Temporary pause of LEXSHIP services to USA Posted

Dear Seller, 

We would like to inform you that, effective August 21st, LEXSHIP will be temporarily pausing its 

services to the USA. This applies to both Ship+ and Ship Direct services. 

We sincerely regret any inconvenience this may cause and kindly request you to switch to other carriers 

available on the platform in the meantime. 

For any further queries, please feel free to contact the eBay Global Shipping Team. 

 

Thank you for your understanding and continued support. 

 

Regards 

ebay Global Shipping Team  

Billing upload 15th July 2025 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th July 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 31st July 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

Update on “Export Declaration” (Additional Handling Charges) Surcharge by DHL Posted

Dear Seller, 

 

We are pleased to inform you that, effective July 17th, the promotional limit for “Export 

Declaration” charges of DHL are increased from existing INR 25,000 to INR 1,00,000. This discount will 

enable EGS users to reduce their costs pertaining to the mentioned shipment values by approximately 

INR 600.  

 

Kindly note that the related change is made live on EGS and will be reflecting in freight 

estimations that are visible during shipment booking flow. 

 

In case of any further queries, kindly contact eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Billing upload & Notification 30th June 2025 Posted

Dear Seller,

 

Greetings from ebay Global Shipping Team!

 

Please be informed that the invoice pertaining to shipping fees of 30th June 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 11th July 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

Billing upload & Notification 15th June 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th June 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 17th June 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

UPS services are temporarily paused due to a technical issue Posted

Dear Sellers,

This is to keep you informed, due to a technical issue UPS services are temporarily paused. While we try to expedite the closure of it, to ensure that you don't miss handling time, we recommend you to book your orders via alternate carriers on EGS.

To mitigate any issues in switching between carriers, please note that we have highlighted our other Express carrier partners to expedite their onboarding process. In case if you experience more than 3 working days delay in account opening kindly create an “Account opening” dispute.

Regret the inconvenience caused.

 

Regards
ebay global shipping team

Billing upload & Notification 31st May 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st May 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 2nd June 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

 

Billing upload & Notification 15th May 2025 Posted

Dear Seller,

 

­­Greetings from ebay Global Shipping Team!

 

Please be informed that the invoice pertaining to shipping fees of 15th May 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 19th May 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

 

Billing upload & Notification 30th April 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 30th April 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 5th May 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

 

Regards,

eBay Global Shipping Team

Price revision proposed by LEXSHIP for US & UK lanes effective May 17th Posted

Dear Seller, 

This is to keep you informed that, effective May 17th, 2025, LEXSHIP has proposed a price 

revision for their US & UK lanes. Kindly note as per this revised pricing,  

∙The prices of Ship+, in the first 500 gm weight slabs, are going to be decreased by an 

average of 8% in US lane and by an average of 23% in UK lane.  

∙The prices of ShipD, in weight slabs till 5 kg, are going to be increased by an average of 

13% in US lane and by an average of 6% in UK lane.  

Kindly find summary below: 

Ship+

UK

USA

Direct

UK

USA

Weights

Existing

New

% Change

Existing

New

% Change

Weights

Existing

New

% Change

Existing

New

% Change

50

329

255

-22%

389

388

0%

500

466

408

-13%

938

935

0%

100

339

269

-21%

459

457

0%

1000

610

618

1%

1208

1336

11%

150

355

286

-19%

498

458

-8%

1500

795

816

3%

1498

1751

17%

200

376

286

-24%

498

498

0%

2000

1007

1031

2%

1836

2212

21%

250

410

318

-22%

590

553

-6%

2500

1219

1237

1%

2134

2566

20%

300

419

338

-19%

629

583

-7%

3000

1325

1443

9%

2690

3169

18%

350

451

355

-21%

691

643

-7%

3500

1484

1650

11%

2947

3378

15%

400

504

373

-26%

730

668

-9%

4000

1643

1874

14%

3357

3699

10%

450

530

388

-27%

775

694

-10%

4500

1771

2082

18%

3636

4031

11%

500

562

406

-28%

1220

857

-30%

5000

2068

2291

11%

4071

4294

5%

 

The detailed pricing will be shortly available on 

https://www.ebayglobalshipping.com/tnc/Lex_Services_Tnc in the eBay Global shipping site.  

In case of any further queries, kindly contact eBay Global Shipping Team. 

 

Thanks & Regards 

ebay Global Shipping Team  

Price Increase proposed by SRX for US lane effective May 1st Posted

Dear Seller, 

        This is to keep you informed that, effective May 1st, 2025, SRX has proposed a price revision for 

their US lane. Kindly note that these are slightly revised numbers post previous announcement.  

        Kindly note as per this revised pricing, the prices of SRX Premium for US lane is now going to 

be increased by an average of only 6%. Whereas the prices of SRX Premium Pro are going to be 

increased by an average of 4%. Kindly find summary below: 

  

SRX Premium 

SRX Premium Pro 

Weight 

(kg) 

Existing 

price 

New 

price 

% Increase 

Existing 

price 

New 

price 

% Increase 

0.05 

360 

386 

7% 

371 

412 

11% 

0.1 

404 

438 

8% 

425 

464 

9% 

0.15 

463 

489 

6% 

485 

515 

6% 

0.2 

508 

541 

6% 

505 

567 

12% 

0.25 

556 

592 

7% 

593 

618 

4% 

0.3 

589 

644 

9% 

640 

670 

5% 

0.35 

647 

716 

11% 

713 

742 

4% 

0.4 

673 

769 

14% 

753 

795 

6% 

0.45 

699 

795 

14% 

794 

822 

3% 

0.5 

862 

839 

-3% 

968 

865 

-11% 

   

The detailed pricing will be shortly available on 

https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC in the eBay Global shipping site.  

In case of any further queries, kindly contact eBay Global Shipping Team. 

Thanks & Regards 

ebay Global Shipping Team  

15th April Billing notification Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

 

Kindly note the 31st March debit billing  was cancelled due to technical issues , please be informed that the invoice pertaining to shipping fees for 15th April 2025 Cycle is uploaded on EGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on14th April 2025. The amount might be charged to your eBay account in next 2-4 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

 

 

Regards,

eBay Global Shipping Team

Billing upload & Notification 31st March 2025 Posted

Dear Seller,


Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st March 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 2nd April 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,
eBay Global Shipping Team

Billing upload & Notification 15th March 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th March 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 17th March 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Billing upload & Notification 28th February 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 28th February 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 27th February 2025. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Sub: Annual General Price Increase by Fedex effective 1st - Mar - 2025 Posted

Dear Seller,

This is to keep you informed that, as part of annual general price revision for 2025, Fedex has proposed an average price increase of 4.5% on their services to EGS users. Kindly note that this is going to be implemented effective Mar 1st,2025 and is going to impact all the shipments across all the lanes and weight slabs.

The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC in the eBay Global shipping site. 

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

 
Billing upload & Notification 31st January 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st January’25 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 6th February'25 The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Delay in Jan 31st billing cycle Posted

Dear Sellers,

Kindly note that the billing debits pertaining to January 31st cycle will be delayed and expected to be posted into your ebay accounts between 7th and 11th of February. Request you to plan your funds accordingly. Kindly note that the billing of February 15th and 28th cycles will be delayed a bit accordingly.

Regret any inconvenience this may cause.

 

 

Thanks & Regards

eBay Global Shipping team

 

Billing upload & Notification 15th January 2025 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th January 2025 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 20th January’25. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Sub: Annual General Price Increase by DHL effective Jan 11th Posted

Dear Seller,

This is to keep you informed that, for 2025, DHL has proposed an annual general price revision of 8.9% to EGS users. Kindly note that this is going to be implemented effective Jan 11th and is going to impact all the shipments across all the lanes for all weight slabs.

The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/DHL_Services_TnC in the eBay Global shipping site. 

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

Billing upload & Notification 15th December 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st December’24 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 1st January’25. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Sub: Annual General Price Increase by Aramex effective Jan 11th Posted

Dear Seller,

This is to keep you informed that, for 2025, Aramex has proposed an annual general price revision of 5% to EGS users. Kindly note that this is going to be implemented effective Jan 11th and is going to impact shipments of all the services across all the weight slabs and lanes.

The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/aramex_Services_TnC in the eBay Global shipping site.  
In case of any further queries, kindly contact eBay Global Shipping Team.

 

Thanks & Regards
ebay Global Shipping Team 

Announcement on yearly price revision by UPS Posted

Dear Seller,

We are glad to inform you that, as we go into the new year, UPS has decided not to implement the general yearly price revision of their Express Saver service (Non-Jewelry) till first two quarters.
However, the pricing of their Fine Jewelry service (Express Saver Fine Jewelry) will be revised upwards by 6.5% and this will be effective from Jan 1st,2025. Due to this:
    1. The freight rate to USA will increase from INR 2,727 to INR 2,903
    2. Similarly, the rate to UK will increase from INR 1796 to INR 1912.

temp

    • Prices include any Fuel Surcharges and Surge fees and exclude additional surcharges
The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/UPS_Services_TnC in the eBay Global shipping site.
In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards
ebay Global Shipping Team

Billing upload & Notification 15th December 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th December’24 Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 16th December. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

BACKLOGS IN NETWORK HUB Posted

Dear Seller,

Due to a significant backlog in network hubs worldwide this week, both connections and deliveries in FedEx will be impacted.

FedEx teams are closely monitoring the situation and working diligently to clear the maximum possible loads.

We will keep you updated on developments and provide further updates as necessary,  but there may be delays in processing and delivery times.

RE: Billing upload & Notification 30th November 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 30th November’24 \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The payment request is raised against your accounts on 2nd December. The amount might be charged to your eBay account in next 2-3 working days. Request you to plan your funds accordingly. If the credits & debits pertaining to the cycle are already reflecting in your eBay account, kindly ignore this notification.

 

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Center within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Billing upload & Notification 15th November 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th November’24 \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 2-3 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Updated related to U.S. Customs and Border Protection (CBP) Posted

Dear Seller,


Kindly note that as per the recent update, effective November 12 th , 2024, US customs is going to start rejecting any U.S. import shipment that contain vague or no descriptions. Hence kindly provide precise descriptions on “Step 2” of the shipment booking process on EGS to ensure your shipments comply with CBP’s regulations.

You can refer to the examples of acceptable and unacceptable cargo descriptions here -
https://www.cbp.gov/trade/basic-import-export/e-commerce/examples-unacceptable-vs-
acceptable-cargo-descriptions

You can refer to related articles below to know more:

 

Thanks & Regards,
Anand Yerramalla

Billing upload & Notification 31st October 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st October \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Holiday on account of Diwali Posted

Dear Sellers,

Please note 1st November’2024 will be a holiday on account of Diwali. Kindly expect a delay in revert.

Apologies for the inconvenience caused. Stay Safe ! Stay Healthy !

Wishing you all a very Happy & Auspicious Diwali.

 

Regards,

Team eBay Global Shipping.

Price increase of RoW (Non-US & Non-UK) lanes by SRX effective Nov 4th Posted

Dear Seller,

This mail is to keep you informed regarding the price revision of ROW lanes by SRX. Effective November 4th, the rate of SRX Premium Plus and SRX Economy services are going to be increased by an average of 13%. Separately, while the “SRX Premium Plus” service will observe an average increase of 1%, the “SRX Economy” service will observe an average price increase of 16.5%. The change is limited to Non-US and Non-UK lanes.
Kindly find the revised pricing of these lanes in https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC .

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards
ebay Global Shipping Team

Billing upload & Notification 15th October 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th October \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Sub: Surge Fees waiver by UPS effective 10th October Posted

Dear Seller, 

We are glad to inform you that UPS is providing 100% waiver on their surge fees to EGS users
Post this waiver, the UPS rates on EGS are going to be decreased by ~9% to US and by ~16% to UK/EU.
This will make UPS most economical Express carrier in few of the weight slabs across different lanes. 

The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/UPS_Services_TnC in the eBay Global shipping site.

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards 

ebay Global Shipping Team  

Billing upload & Notification 30th September 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 30th September \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Alert on Shipments with Vague/Unacceptable/Blank Description! Posted

Dear Sellers,

This is to keep you informed that effective October 7th, CBP will have tighter controls in place for vague, unacceptable, or blank description shipments coming into the US.  CBP has implemented a nationwide rejection of any shipment that fails to provide the required information. 

Hence kindly mention complete description of commodity else CBP would reject these shipments.

Thanks & Regards

eBay Global Shipping team

Introduction of peak surcharges by Fedex effective October 1st, 2024 Posted

Dear Seller,

This is to inform you that Fedex is introducing a peak surcharge effective October 1st, 2024.  Post introduction, shipments destined to US and EU/UK will be incurring an additional charge of USD 0.375 (~INR 32) per kg and USD 0.25 (~INR 21) per kg respectively. This will increase the pricing to US and UK by an average of 9% and 11% respectively. 

 

Origin Country (Export) Destination Parcel* Freight#
($/Kg.) ($/Kg.)
INDIA US & Canada $0.375 $0.4375
Europe $0.25 $0.3125
Rest of World $0.075 $0.075

 

Destination (Import) Origin Parcel/ Freight
($/Kg.)
INDIA Asia, AU/NZ $0.30
MEISA $0.30
Rest of World $0.00

 

For more details, kindly refer to https://www.ebayglobalshipping.com/tnc/Fedex_Services_TnC. In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

Billing upload & Notification 15th September 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th September \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Aramex EPX price reduction to USA effective Sep 13th, 2024 Posted

Dear Seller,

We are glad to inform you that, effective Sep 13th, Aramex is reducing their rates to USA by 11%. This will reduce the overall USA pricing for standard (Non-Express) service on EGS by 5%.

Below is the summary of price revision:

Min Weight Max Weight Current Proposed Decrease
0 50 400 359 11.00%
51 100 427 385 11.00%
101 150 500 451 11.00%
151 200 528 475 11.00%
201 250 600 540 11.00%
251 300 651 586 11.00%
301 350 701 631 11.00%
351 400 750 675 11.00%
401 450 801 721 11.00%
451 500 918 826 11.00%

 

This price reduction is going to be effective from September 13th, 2024. The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/aramex_Services_TnC in the eBay Global shipping site. 

 

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

Introduction of peak surcharges by DHL effective September 15th, 2024 Posted

Dear Seller,

This is to inform you that DHL is introducing a peak surcharge effective 15th September. This is going to impact all the DHL shipments destined from India to across the world. Post introduction it is observed that the EGS DHL rates are going to be increased by ~33% to US and by ~28% to UK/EU. Kindly find the region wise details below

GirlInjacket
  • The Demand Surcharge will apply per shipment in INR per kg according to the origin and destination.

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

Introduction of peak surcharges by UPS effective September 15th, 2024 Posted

Dear Seller,

This is to inform you that UPS is introducing a surge fees effective 15th September.

  • Major lanes will be incurring an additional charge of INR 42 per kg. Post introduction it is observed that the EGS UPS rates are going to be increased by ~9% to US and by ~16% to UK/EU.

Some other minor changes include

  • The Additional Handling Charge, Large Package Surcharge, and Over Maximum Limits Charge will increase by 10%.
  • All UPS export and import brokerage service fees will increase by 5.1%.

  • The Disbursement Fee will increase by 5% and the fee applied to the advanced amount will increase by 0.5 percent points.

For more details, kindly refer to https://www.ebayglobalshipping.com/tnc/UPS_Services_TnC . In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team

Billing upload & Notification 31st August 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 31st August \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Billing upload & Notification 15th August 2024 Posted

Dear Seller,

Greetings from ebay Global Shipping Team!

Please be informed that the invoice pertaining to shipping fees of 15th August \ Cycle is uploaded on eGS (https://www.ebayglobalshipping.com/invoice-download) for your convenience. The amount will be charged to your eBay account within next 3-4 working days. Request you to plan your funds accordingly.

In case of any queries related to freight amount and chargeable weight, you can raise a “Shipment Invoice dispute” in our Resolution Centre within 15 days of receiving the invoice.

Regards,

eBay Global Shipping Team

Shiprocket X price revision for US lane effective August 28th, 2024 Posted

Dear Seller,

This is to keep you informed regarding the price revision by Shiprocket X for their services to US lane effective August 28th, 2024. Below is the summary of price revision:

  • The rates of first five weight slabs of Shiprocket X i.e.. till 250 gm are going to be increased by an average of 13% and for remaining slabs, the prices are going to be decreased by 12%.
  • Shiprocket X have introduced a new service called “SRX Premium Pro” which will be used for categories that need special clearance formalities and hence being charged a premium ~8% freight amount. Kindly find the HS codes of such products here.
  • For these pin-codes, another service called “SRX Economy Pro” will be launched which is at similar price range of “SRX Premium” but will have slower delivery timelines. 
  • At an overall level, when compared to the existing rates of SRX Premium, the shipments belonging to Premium Pro will attract an average price increase of  ~15% whereas the ones belonging to normal HS codes will attract a price increase of ~11%.  

Weight

SRX Premium (Existing rates)

SRX Premium (New rates)

% Increase

Premium Pro (New rates)

% Increase

0.05

308

360

17%

371

20%

0.1

345

404

17%

425

23%

0.15

397

463

17%

485

22%

0.2

465

508

9%

505

9%

0.25

527

556

6%

593

13%

0.3

603

589

-2%

640

6%

0.35

687

647

-6%

713

4%

0.4

721

673

-7%

753

4%

0.45

788

699

-11%

794

1%

0.5

876

862

-2%

968

11%

 

The detailed pricing will be shortly available on https://www.ebayglobalshipping.com/tnc/Shiprocket_Services_TnC in the eBay Global shipping site. 

In case of any further queries, kindly contact eBay Global Shipping Team.

Thanks & Regards

ebay Global Shipping Team