Dear Sellers,
Please be noted, effective March 23rd, there would be a small change in Pickup creation process of Shypmax.
From Thursday, just like Fedex, once the Shypmax shipment booking process is completed for the day - To generate a pickup, users need to create a consolidated pickup (manifest) through the “Pickup Request” tab that will be provided.
With the help of filters provided, sellers can select all the shipments against which the pickup needs to be scheduled. Before 12:00 PM, the pickup can only be scheduled for the same day. Post that i.e., after 12 PM every day the pickup can only be scheduled for the next day.
Post completion of pickup creation, you will get an option to download the manifest document from EGS platform. Kindly download the same to hand over it during the pickup.
In case of any Pickup cancellation, a Pickup History/Reschedule Tab will be provided where seller can cancel the pickup at AWB level or pickup id level or download the manifest. Once the pickup is cancelled the order will be reflecting again in “Pickup Request” tab through which sellers create another pickup request for the order.
You can go through the detail process in the attached document.ShipmentProcess/Document
In case of any further queries, kindly contact eBay Global Shipping Team.
Regards
Team ebay global shipping