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Contact Us

LSP

Related to (Online AWB generation, Registration, Pickup, Online Booking)

For a Service-Related query,(Tracking, Delivery, Claims & Follow-up with booking ref no.)


Shashi Shukla
Tel:- +91 22 39419900 Extn No. 1547
Mob:- +91 7738350681
ShashiSh@aramex.com

For Escalations:
majoraccounts@aramex.com

 

Account manager:
Kunal Rajan Jadhav
K.Jadhav@dhl.com
7506670145

 

For Escalations:
Ammar Ali Nawab
Mobile: +91 9920806973
Landline No: 022 66789109
ammarali.nawab@dhl.com

Pradeep Manchalwar
In.ebay@dhl.com

 

For Escalations:
Ecommerce Helpdesk (DHL IN)
EcommerceHelpdesk@dhl.com

For Escalations:
Diwesh Moudgalya
diwesh.moudgalya@fedex.com

Department Mail ID
Collections in_collections@fedex.com
Billing ind-redi@fedex.com
Disputes ininvoicequeries@fedex.com
Cash Application FedExPayadvice@fedex.com

Customer Support + 91 22 2571 4444

Toll Free: 18002096161 / 1800226161

Customer Service Escalation Matrix
Level 1

ebaysupport@fedex.com (For all queries except FedEx Invoice) 

vilasini.s@fedex.com(FedEx Invoice)

Level 2, if query not resolved at Level 1

nimish.mhatre@fedex.com  (For all queries except FedEx Invoice)

vilasini.s@fedex.com(FedEx Invoice)

Level 3, if query not resolved at Level 2 diwesh.moudgalya@fedex.com(All queries including FedEx invoice)

PS - Please do not mark a combination of email ids or all e mail ids at once. Each level has to be given at least 24 hours to have the query resolved

 

Customer Support

8448444097

Pick and Tracking Queries
ops@lexship.com

 

KYC Queries
kyc@lexship.com

 

Shipment Booking
cs.ebay@lexship.com

 

Customer Support

ebaysupport@ups.com

Pick and Tracking Queries
ebayindiacustomersupport@ups.com

 

KYC Queries
ebaysupport@ups.com

 

Shipment Booking
ebayindiacustomersupport@ups.com

 

Customer Support

eBaysupport@shiprocket.com

Pick and Tracking Queries
eBaysupport@shiprocket.com

 

KYC Queries
eBaysupport@shiprocket.com

 

Shipment Booking
eBaysupport@shiprocket.com

 


eBay Global Shipping

Contact persons:

Resolution Center

 

Note:
  1. For any issues related to Online Booking / Shipping/ Tracking / Delivery /Claims, firstly you need to contact the respective Logistic Partners