Dear Seller,
Following our previous communication dated 12th May 2026, we would like to inform you that we are processing refund of amounts in your Value Limit Balance in a phased manner. Accordingly,
we have already processed refunds for the amount in your Value Limit Balance which was transferred on or after 1 January 2026 to your original payment method and refunds for 1411 sellers have been successfully completed. Kindly
verify your original payment method. If you do not receive a refund within 7 days, kindly contact the eBay Global Shipping team or your account manager within 7 days of receiving this communication.
We are in the process of refunding the amount transferred to your Value Limit Balance on or before 31 December 2025. Once processed you will be notified. Meanwhile, if you have any questions or need assistance, please contact the eBay Global Shipping team or your account manager.
Thank you for your continued support.
Best regards,
eBay Global Shipping