Dear Seller,
Greetings from eBay!
As you may know that EU is imposing ICS2.0 to further regulate the provisions of complete and accurate customs data in order to optimize security and safety screening, combat counterfeiting and piracy, prevent unfair competition and ensure full collection of duties and taxes.
Kindly note the following guidelines from DHL Express especially for consignments headed to EU & UK:
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Ensure correct value of goods in the invoice: Your invoice must have the correct value of goods. The value of the goods on the invoice and airwaybill must be the same as per your eBay transaction order.
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Proof of Purchase: Please send copy of your eBay transaction order/Proof of Purchase (“POP”) with your shipment.
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Upload the POP: Please ensure the POP is uploaded on the DHL URL: https://dhl-ecom.com/3c/signin.aspx.
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Failure to upload POP: If you fail upload the POP, there may be a delay in delivery or return by DHL Express.
Please reach out to DHL Express contact Mr. Manmeet Dhillon, email id :manmeet.dhillon2@dhl.com and Mobile: +91 0 7506670145 for your username and password for login to the DHL URL.
For any further clarification please reach out to the eBay global shipping team.
Thanks & Regards,
Team eBay Global Shipping