Dear “Seller”,
Greetings from eBay!
As you may know that EU is imposing ICS2.0 to further regulate the provisions of complete and accurate customs data in order to optimize security and safety screening, combat counterfeiting and piracy, prevent unfair competition and ensure full collection of duties and taxes.
DHL Express Guidelines: Kindly note the following guidelines from DHL Express for your necessary actions:
- An accurate goods description on airway bill and invoice- The description of goods must have its trade name and not the generic name such as samples, bags, spares parts, equipment, apparel, gifts, etc.
- Complete line items goods description with correct HSN code - The invoice must contain complete line items goods description along with the correct HSN code.
- Ensure correct value of goods in the invoice – The customs (especially EU & UK) are very focused on the valuation of goods. It is pertinent to mention that your invoice must have the correct value of goods. Please ensure that value of the goods on the invoice and airwaybill are same as per your eBay transaction order. We recommend to send copy of your eBay transaction order with your shipment for smooth custom clearance.
Packages with inaccurate descriptions or incorrect value of goods may delay custom clearance process and attract fines by the relevant customs authorities. It is likely that the shipments may be refused/returned to originating country at shipper’s cost by the logistic carrier.
You are requested to follow the requisite compliance strictly while shipping to destination countries (including UK and EU) to ensure that your shipments are delivered quickly and enable a smooth shipping experience.
You may reach out to your Account Manager for your query/clarification, if any.
Thanks & Regards
eBay INCBT Team