Dear Seller,
We’re committed to resolving your queries and may reply to your email within two (2) working days. In case your concerns/queries require an internal enquiry, we’ll keep you updated on the progress.
Our system prioritizes the emails in the order as they are received. Your multiple emails on the same issue may slow down our response. For instant answers to your queries, request you to follow the below steps:
1. Kindly raise a ticket on the eBay Global Shipping Resolution Centre.
2. In case you have already raised a ticket on the eBay Global Shipping Resolution Centre, you may kindly email to ops@ebay.com mentioning the dispute ID in subject line of your email.
3.For Disputes raised and which needs to be escalated please use the option to escalate against the dispute in the resolution center
We appreciate your patience and continued support.
Regards,
eBay Global shipping Team