Dear Seller,
Greeting from ebay!!!
We are committed to improve your shipping experience on eBay Global Shipping platform (“EGS”) and with this aim, we are happy to inform you that we have revamped the Account Opening Registration Page. PFB updates-
Personal Settings:
When you click on your user profile you will be directed to the Personal Settings page. Two new fields have been added as below -
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Select Form of Organization: Kindly select the appropriate option from the dropdown. The value selected will reflect the respective document fields on the KYC/Common Documents tab.
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PAN: Kindly enter a valid PAN no.
Pickup Addresses:
This page displays all the pickup addresses that you have added. You can add a new address by clicking on the Add Address button. The section adjacent to the address specifies whether the LSPs have Approved/Disapproved the address with subsequent remarks (if any).
If the address is disapproved, you will be able to view the reason for disapproval in the remark column as shown in the screenshot below-
KYC/Common Documents:
This page displays the related document fields with respect to the form of organization selected on the Personal Settings tab. The below screenshot refers to a seller who has selected Company as his form of organization.
An additional option has been provided to upload the AD code on the bank letter head.
After uploading the necessary documents, kindly click on the Submit button to submit the documents. Once the documents are submitted the tab will be disabled and you will not be able to re-upload the documents.
Logistic Partners:
This page displays all the Logistic Service Providers (LSP) associated with EGS portal.
Kindly click on the checkbox associated with LSPs and upload the respective documents and click on the Apply button in order to apply for the account opening process. The documents submitted on the KYC/Common Documents tab will be displayed in a disabled field for all the LSPs.
Each document will have a Status attribute which will display the current status of the document along with the date.
For E.g. The status of a document could be as follows -
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Uploaded: This indicates that the you have uploaded the document.
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Approved: This indicates that the LSP has approved the document.
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Disapproved: This indicates that the LSP has disapproved the document.
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N.A: This indicates that no action has been taken against the document.
Each document will have a Remarks attribute which will display the remarks from the LSPs.
You can view the current status of the approval process to the extreme right of the LSPs name on the accordion bar.
The status of the approval process will be as follows -
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Pending
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Approved
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Disapproved
The Below screenshot refers to a seller who has successfully applied for an account opening request for Aramex.
In case of any further queries, kindly contact your eBay Account Manager or eBay Global Shipping Team.
Regards,
Team eBay Global Shipping