Dear Seller,
We would like to inform you that due to operational issues, effective 25 August 2026 eBay
Global Shipping (“EGS”) will temporarily pause shipping services provided by DHL and UPS.
Kindly note that this pause will impact all the shipping services and lanes of DHL & UPS on
EGS. We recommend you book your orders via alternate carriers on EGS.
Any shipments booked with DHL or UPS prior to 25 August 2026 will be processed as per
standard terms with these carriers. Should you require further support, please reach out to
the EGS team by raising a ticket on the Resolution Center. Please mark in your dispute
subject line: “DHL /UPS Inquiry”.
Regards
eBay Global Shipping team