| These charges may vary as per the fuel surcharge and any other markup applicability on the same | ||||||
| Name | Description | Price Mechanism | Net Charge | Products Applicable | ||
| DUTY TAX PAID | On Customer’s request, DHL clears the shipment at destination and arranges for the applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at origin or third country, rather than the receiver of the shipment being billed at destination. | % of fiscal charges | 2.00 % with minimum of 650.00 INR | All Products | ||
| SHIPMENT PREPARATION | At shipper’s request a convenient and on-demand service for shipment volumes that require short-term extra resources for their preparation. DHL manages the process of shipment preparation, content selection, labeling & paperwork, and sends the parcels to the addresses provided. | rate per shipment | 600.00 INR | EXPRESS WORLDWIDE, EXPRESS 9:00, EXPRESS 12:00 | ||
| EXPORT DECLARATION | Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Where automated export systems are available to the public, shippers may avoid the charge by submitting the export declaration online. In case of IMP billed shipments DHL will submit the export declaration in order to accelerate the export at origin and pass the charge to the payer’s account. | rate per shipment | 700.00 INR | EXPRESS WORLDWIDE, EXPRESS 9:00, EXPRESS 12:00 | ||
| REMOTE AREA DELIVERY | DHL applies a surcharge per shipment when the delivery destination location is remote. Remote is defined as distant islands and highlands, a postal code, suburb or town that is difficult, inaccessible or infrequently served. | rate per kg | 7.00 INR with minimum of 500.00 INR | All Products | ||
| SATURDAY DELIVERY | On shipper's request, delivery of a shipment up to 250kg and pieces up to 25kg in the destination country on a Saturday, to selected postal/zip code areas that have the capability, in countries where Saturday is not a normal working day. | rate per shipment | 4,000.00 INR | All Products | ||
| SATURDAY PICKUP | At shipper's request, an ad-hoc pickup of a shipment up to 250kg/piece up to 25kg on a Saturday, at selected postal/zip code areas that have the capability, in countries where Saturday is not a normal working day. | rate per shipment | 3,000.00 INR | All Products | ||
| BULK PACKAGING | Charges apply for all DHL standard packaging items including plastic flyers provided in bulks or stacks. | Rate per month/invoice | Variable | All | ||
| DHL EXPRESS POLYBAG | Charges apply for all DHL standard packaging items including plastic flyers provided in bulks or stacks. | Rate per stack (100 flyers) | 1,600.00 INR | All | ||
| SHIPMENT VALUE PROTECTION | Additional financial protection in the event of shipment physical damage or loss. Protection is effective from the time DHL Express has control or possession of the shipment until the time of delivery. Subject to specific limitations and exclusions. | % of shipment value | 1,200.00 INR or 1.00% of shipment value if higher | All Products | ||
| EXTENDED LIABILITY | If you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend coverage and compensation beyond the DHL standard liability described in our Terms and Conditions. In the event of full or partial loss to a document shipment, a fixed compensation will be paid regardless of the replacement cost of the document. | rate per shipment | 500.00 INR | All Products | ||
| CHANGE OF BILLING | Applies when a customer requests a change of defined billing information on an already issued invoice, which is not due to DHL Express’ fault & which will result in a reissuing of the invoice. In case of account change, crediting of the old account & debiting of the new account. | rate per shipment | 1,200.00 INR | All Products | ||
| NEUTRAL DELIVERY | An optional delivery service, allowing the shipper or importer to maintain confidentiality over the declared value of the goods. The delivery facility ensures any shipment documentation that might reveal the value of the goods has been removed before delivery. | rate per shipment | 500.00 INR | All Products | ||
| DEDICATED PICKUP | On shipper’s request, an immediate or non-routine, once-only pickup of a shipment within a normal working day, weekend or a holiday that may involve a specific vehicle such as tail lift truck or more than one courier. | rate per kg | 40.00 INR with minimum of 4,000.00 INR | All Products | ||
| ADULT SIGNATURE | DHL will obtain a delivery signature from an adult at the stipulated delivery address. If, for local legislative reasons, proof of the receivers age needs to be verified, DHL may need to request presentation of a valid government-issued personal identification document. | rate per shipment | 500.00 INR | All Products | ||
| DIRECT SIGNATURE | If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address. | rate per shipment | 500.00 INR | All Products | ||
| DEDICATED DELIVERY | On customer request, an immediate or non-routine, once-only delivery of a shipment within a normal working day or a holiday that involves a specific vehicle such as tail lift truck or more than one courier. | rate per kg | 40.00 INR with minimum of 4,000.00 INR | All Products | ||
| VERIFIED DELIVERY | On shipper request, DHL will verify the delivery of a shipment to the authorized receiver, through a unique authentication, in form of a QR code. | rate per shipment | 500.00 INR | All Products | ||
| RESIDENTIAL ADDRESS | Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential. For such shipments, DHL will proactively notify the receiver via email or SMS about the shipment’s progress. Receivers can then select the most suitable delivery option via On Demand Delivery. | rate per shipment | 500.00 INR | All Products | ||
| CLEARANCE PROCESSING | Applies where additional cost is incurred for importing shipments in alignment with government agency requirements. | rate per shipment | 1,000.00 INR | All Products | ||
| NON-ROUTINE ENTRY | Applies when shipments are subject to non-routine clearance procedures, due to their value, weight and/or commodity as defined by destination Customs Authorities. May also apply in selected countries where DHL is legally obliged to outsource formal clearance entries to a licensed third party broker. | rate per shipment | 4,500.00 INR | All Products | ||
| DUTY TAX PROCESSING | DHL will accelerate the customs clearance initiating the payment process of duty and tax charges relating to a shipment. The receiver is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date. | % of fiscal charges | 2.00 % with minimum of 1,100.00 INR | All Products | ||
| MULTILINE ENTRY | The clearance of a shipment with multiple commodities or multiple origins for the same commodity. Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture. | rate per line item | 250.00 INR, after 5 lines | All Products | ||
| BROKER NOTIFICATION | On importer request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment. | rate per shipment | 4,500.00 INR | All Products | ||
| CUSTOMS PHYSICAL INTERVENTION | The arrangement of a non-routine physical Customs inspection of a shipment involving either a full or partial unload. To include the marking or mutilation of samples. | rate per shipment | 2,000.00 INR | All Products | ||
| PERMITS & LICENCES | To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. | rate per shipment | 4,500.00 INR | All Products | ||
| BONDED STORAGE | Storage charges apply when the shipment cannot be released by Customs. Charges take effect three calendar (working) days after the freight arrival date. | daily rate per shipment and kg | 500.00 INR per shipment, 30.00 INR per kg/lb, after 3 days | All Products | ||
| TEMPORARY IMPORT EXPORT | At Customer’s request, DHL facilitates the temporary export and subsequent re-import of goods from the origin country, or the temporary import and later re-export of goods at the destination. These services are typically provided for purposes such as repairs, testing, exhibitions, or similar activities, and are carried out in compliance with customs regulations through the submission of all required documentation and adherence to the relevant clearance procedures. | rate per shipment | 4,500.00 INR | All Products | ||
| RELEASE TO BROKER | On importers request, the release of a DHL Express shipment to the customers designated customs broker of choice. DHL will transfer the shipment and necessary documentation from the point of arrival to the brokers location. The broker performs clearance and last mile delivery. | rate per shipment | 4,500.00 INR | All Products | ||
| EXPORT DECLARATION | Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Where automated export systems are available to the public, shippers may avoid the charge by submitting the export declaration online. In case of IMP billed shipments DHL will submit the export declaration in order to accelerate the export at origin and pass the charge to the payer’s account. | rate per shipment | 3,000.00 INR | All Products | ||
| PREFERENTIAL ORIGIN | On shipper request, the preparation or provision of a Certificate of Origin/Proof of Preference or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination and/or compliance with trade barriers. Common examples are EUR1 and ATR. | rate per shipment | 1,000.00 INR | All Products | ||
| POST CLEARANCE MODIFICATION | DHL can modify the value, commodity, country of manufacture, or terms of trade information after the import clearance process for goods, to correct or elaborate on what was submitted previously to Customs. Modifications are also necessary when import details such as the VAT number are incorrect on the declaration. | rate per shipment | 2,500.00 INR | All Products | ||
| DUTY TAX PROCESSING | Applies when DHL processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL account number. | % of fiscal charges | 2.00 % with minimum of 1,100.00 INR | All Products | ||
| ELEVATED RISK | A surcharge is applied when shipping to or importing from a destination country where DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. The list of destination countries in scope is published online as part of the respective surcharge table and updated from time to time. | rate per shipment | 3,000.00 INR | All Products | ||
| RESTRICTED DESTINATION | A surcharge applies when shipping to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council. The list of countries in scope is published online as part of the respective surcharge table. | rate per shipment | 3,000.00 INR | All Products | ||
| DRY ICE UN1845 | A surcharge is applied per shipment when the handling and transportation of pieces involves Dry Ice UN1845 used as a freezing agent for non-dangerous goods such as diagnostic specimens. | rate per shipment | 1,200.00 INR | All Products | ||
| LITHIUM ION PI966 | A surcharge may apply per shipment for the handling of pieces involving specific types of Lithium batteries compliant with the appropriate IATA Packing Instructions (PI): HD - Lithium Ion, Section II PI966 | rate per shipment | 1,000.00 INR | All Products | ||
| FULL DANGEROUS GOODS | A surcharge is applied per shipment when the transportation of shipments involves handling substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations. DG class 2, 3, 4, 5, 6, 8 and 9 commodities, according to IATA regulations. DHL Express does not accept: Explosive material of Class 1; Class 2.3 toxic gas; Class 3: UN1204, UN2059, UN3064, UN3343, UN3357, UN3379; Class 4.1: UN1310, UN1320, UN1321, UN1322, UN1336, UN1337, UN1344, UN1347, UN1348, UN1349, UN1354, UN1355, UN1356, UN1357, UN1517, UN1571, UN2555, UN2556, UN2557, UN2852, UN2907, UN3317, UN3319, UN3344, UN3364, UN3365, UN3366, UN3367, UN3368, UN3369, UN3370, UN3376, UN3380, UN3474; Class 6.2 infectious substance except UN3373; Radioactive material of Class 7 including Excepted Packages | rate per shipment | 10,000.00 INR | All Products | ||
| EXCEPTED QUANTITIES | A surcharge is applied per shipment when the handling and transportation of pieces involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations. | rate per shipment | 1,000.00 INR | All Products | ||
| LITHIUM METAL PI969 | A surcharge may apply per shipment for the handling of pieces involving specific types of Lithium batteries compliant with the appropriate IATA Packing Instructions (PI): HM - Lithium Metal, Section II PI969 | rate per shipment | 1,000.00 INR | All Products | ||
| ADDRESS CORRECTION | A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery. | rate per shipment | 1,200.00 INR | All Products | ||
| REMOTE AREA PICKUP | A surcharge is applied when the pickup location is remote and the transport charges are being billed to the account holder at destination or a third country. | rate per kg | 50.00 INR with minimum of 2,500.00 INR | All Products | ||
| DATA ENTRY | A surcharge applies if the shipping label is not correctly completed or has not been produced electronically according to DHL standards and therefore requires manual data entry by DHL. | rate per shipment | 1,200.00 INR | All Products | ||
| OVERSIZE PIECE | A fixed surcharge applies to every piece, including a pallet, if its longest side exceeds 100 cm (40 inches) or its second-longest side exceeds 80 cm (30 inches). Does not apply to pieces already subject to Overweight Piece surcharge. | rate per piece | 1,900.00 INR | All Products | ||
| NON-STACKABLE PALLET | A fixed surcharge is applied to every pallet in a shipment that cannot be stacked, either on request of the shipper or by nature of the shape, content or packaging of the goods on the pallet. This surcharge does not apply to pallets below 25kg. | rate per piece | 30,000.00 INR | All Products | ||
| NON-CONVEYABLE PIECE - IRREGULAR | This surcharge applies to any piece within a shipment with a checkpoint remark "Irregular Piece". The surcharge does not apply to pieces already subject to Overweight or Oversize Piece surcharge. | rate per piece | 1,900.00 INR | All Products | ||
| NON-CONVEYABLE PIECE - WEIGHT | This surcharge applies to any piece within a shipment with an actual weight between 25-70 kg. The surcharge does not apply to pieces already subject to Overweight or Oversize Piece surcharge. | rate per piece | 1,900.00 INR | All Products | ||
| OVERWEIGHT PIECE | A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70kg (150 lb). | rate per piece | 9,200.00 INR | All Products | ||
