Can I change my delivery address when the shipment is in transit? | eBay Global Shipping

Can I change my delivery address when the shipment is in transit?

Submitted by admin on Sat, 10/02/2021 - 15:01

LSPs can honor your request for address change only if the below conditions are both true:

  • new address is not in another country and
  • shipment is still in transit. 

You may raise a ticket on the Resolution Center to change the delivery address. Note that a reroute is not a guaranteed service as LSPs are unable to physically change the original AWB attached to the item.