Below is the list of surcharges applicable to the shipments booked through DHL Express. These charges are applied over and above the freight mentioned in Shipping Calculator provided the shipments meet any of the below given criteria.
| Name | Description (Criteria) | Price Mechanism | Net Charge INR |
| OVERSIZE PIECE | A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120cm (48 inches). | Rate per piece | 6180 |
| OVERWEIGHT PIECE | A fixed surcharge is applied to every piece, including a pallet, that exceeds the scale or volumetric weight of 70kg (150 lb). | Rate per piece | 8745 |
| REMOTE AREA Service / ODA Charges | An international remote area service is defined by a post code (or town name in the absence of post code) that is determined as difficult to serve or too distant. Providing a pick-up / delivery shipments from / to such post codes requires a significant effort from DHL and presents considerable value to the Payer. | Rate per kg/lbs with minimum | 47 per kg with minimum of 2,740 per shipment |
| ADDRESS CORRECTION | Will be applicable on shipments that are undeliverable in the first attempt due to incorrect / incomplete delivery address or consignee details. | Rate per shipment | 1050 |
| EXPORT DECLARATION | Customs Clearance and processing charges for Outbound commercial shipments | Rate per shipment | 2860 |
| ELEVATED RISK | Elevated Risk surcharge will apply when shipping to a destination country (Afghanistan, Iraq, Libya, Mali, Niger, Sudan, Syria and Yemen) where DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism | Rate per shipment | 2100 |
| RESTRICTED DESTINATION | Restricted Destination surcharge will apply for Non Document shipments when shipping to a destination country (Central African Republic, Democratic Republic of Congo, Iran, Iraq, North Korea, Lebanon, Libya, Somalia, Syria and Yemen) that is subject to trade restrictions imposed by the UN Security Council | Rate per shipment | 3150 |
| MANUAL SHIPMENT | At shipper's request if manual shipment is generated | Rate per shipment | 2860 |
| ADDITIONAL HANDLING CHARGES | If invoice value of a CSB V shipment > INR 25,000 | Rate per shipment | 2860 |
| SATURDAY DELIVERY | At shipper’s request, the destination country will deliver shipments up to 300 kg orpieces up to 30 kg on a Saturday. The service is available to selected service areas that perform deliveries on Saturdays in addition to the normal operating schedule Monday-Friday i.e. day 6. Can be offered from any origin to one of the Saturday Delivery capable destination countries. To check availability, please contact our Customer Service. | Rate per shipment | 3150 |
| SATURDAY PICKUP | At shipper’s request, an ad-hoc pickup of a shipment up to 300 kg and pieces up to 30 kg on a Saturday, at selected postal code areas that have the operational capability, in countries where Saturday is not a normal working day. To check availability, please contact our Customer Service. | Rate per shipment | 2100 |
| DEDICATED DELIVERY | At shipper’s request, an immediate or non-routine, once-only delivery of a shipment within a normal working day or a holiday that may involve a specific vehicle such as tail lift truck or more than one courier. | Rate per kg/lbs with minimum | 47 per kg with minimum of 4,105 per shipment |
| DEDICATED PICKUP | If your business needs a dedicated vehicle to collect unusual shipments, or a pickup outside normal business hours, we can arrange this for you. | Rate per kg/lbs with minimum | 47 per kg with minimum of 2,050 per shipment |
| DUTY TAX PAID | At Shipper's request, an administration charge for invoicing duties and taxes to the Shipper, third party or to an entity in a third country, when such duties and taxes are not paid for by the Receiver at the Shipper's request. Duties and taxes are paid for by DHL at destination but then recovered from the Shipper through the Collect Billing system. Available only for select countries. | % of fiscal charges with minimum | 2.4% of fiscal charges with minimum of 2,740 |
| NEUTRAL DELIVERY | At Shipper's request, the delivery of a non-document shipment/piece by the Shipper that ensures the value of the goods are kept confidential from the Receiver; while the importer of record at destination (not being the Receiver) is billed for the duties and taxes. | Rate per shipment | 1759 |
| CHANGE OF BILLING | At account holder's request, a change in billing by crediting one invoice and the re-invoicing of the same amount to a different account number than the one marked on the waybill. This charge is not applied when DHL did not follow original billing instructions. | Rate per shipment | 1025 |
| PRINTED INVOICE | A charge applies to every paper invoice provided to a Customer. In lieu of paper invoices, DHL’s online e-billing service is available at no extra charge. | Rate per invoice | 290 |
| GOGREEN CLIMATE NEUTRAL | By contractual agreement with the Shipper, a full carbon-neutral service comprising calculation of CO2 emissions on a shipment level; offsetting of these emissions by DHL Carbon Management; and an annual certification by an external third party. | Rate per kg/lbs with minimum | 10.25 per kg with minimum of 10.25 per shipment |
| SHIPMENT INSURANCE | At Customer's request, the provision at individual shipment level, of declared value coverage above Standard Liability, for the amount necessary to repair or replace a shipment/piece in the event of physical loss or damage. | Rate per shipment | 1.2% of insured value with minimum of 1025 |
| EXTENDED LIABILITY | At Customer's request, Extended Liability is offered for document shipments with a fixed compensation of INR 35,000 regardless of document value | Rate per shipment | 430 |
| SHIPMENT PREPARATION | This is a convenient, fast and reliable service for seasonal or irregular shipments that require extra resources for their preparation. DHL manages the entire process of waybill preparation, content selection, labelling and packaging, then sends the shipments to the designated international addresses. | Rate per shipment | 2860 |
| DIRECT SIGNATURE | Upon customer's request, DHL will obtain signature from the receiver or a representative at the delivery address. In case no one is at the delivery address, DHL will reattempt delivery. Shipments in this service can’t be re-routed, dropped in a post box or left with the neighbor. The receiver is authorized to arrange an alternative delivery time at the same delivery address or to collect the shipment from a DHL owned service point. | Rate per shipment | 515 |
| DATA ENTRY | A surcharge applies for each outbound/inbound shipment consigned with non-electronic,paper based manual house waybills. Electronic shipping documentation incurs no additional charges. | Rate per shipment | 525 |
| Delivery Order/ RELEASE TO BROKER | At Customer's request, the preparation and delivery by DHL, or the making available of shipment /piece paperwork that is required by a third party Broker to complete customs clearance for the Receiver. | Rate per shipment | 3670 |
| BROKER NOTIFICATION | At shipper or importer request, DHL will provide the necessary paperwork to the customers designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. | Rate per shipment | 3670 |
| BONDED STORAGE | The registering into bond, and subsequent holding of a shipment /piece for >3 calendar days following the arrival date in a bonded DHL or non-DHL facility, either when awaiting documentation from the Receiver or Importer, or when clearance has been assigned to a third party Broker. | Per shipment, per day after 3 calendar days | 10.25 per kg per day and 515 per shipment per day |
| NON-ROUTINE ENTRY | Customs clearance charges for Inbound shipments cleared in Formal Mode | Rate per shipment | 3380 |
| CLEARANCE DATA MODIFICATION | A surcharge applies in case the customs declared value of a shipment requires modification either before, during or after the customs clearance process | Rate per shipment | 1025 |
| PREFERENTIAL ORIGIN | Processing cost for arranging for GSP/ COO | Rate per shipment | 515 |
| NON STACKABLE PALLET | The surcharge applies when any pallet piece in a shipment is deemed non-stackable due to its packaging, content or shape or is clearly marked with FRAGILE / DO NOT STACK instructions | Rate per piece | 19005 |
| DUTY TAX IMPORTER | This service allows the shipper to send a dutiable shipment to the receiver, with the duties and taxes invoiced to a third party at destination acting as the nominated Importer of Record (IOR). The customs invoice must indicate the importer’s billing details in addition to the receiver’s shipping address. | % of fiscal charges with minimum | 2.4% of fiscal charges with minimum of 875 |
| PHYSICAL INTERVENTION | A surcharge applies for shipments being intercepted for physical examination by Customs Authorities. Arrangements for inspections may also include full or partial unloading of a vehicle; the specific marking of prototypes, mutilation of samples or the examination of shipment content. | Rate per shipment | 2040 |
| Duty Handling Fee / Duties Tax Receiver |
The use of DHL's credit or cash to fund the clearance, duty and tax charges related to a shipment /piece, instead of the Receiver using his own bond or credit line. The customs process is accelerated with DHL making prompt payment of relevant charges, while the Receiver defers payment until an agreed date. | Per Shipment | INR 875 or 2.4% of Duty whichever is higher |